This agreement (hereinafter, the “Agreement”) between The Juice Kit (hereinafter The Juice Kit“us” or “we”) and you sets forth the terms and conditions which govern your use of The Juice Kit website located at www.TheJuiceKit.com (hereinafter, the “Site”) or The Juice Kit sponsored websites (hereinafter, the “Sites”) and/or your use of the information and other services provided on the Site/Sites or by The Juice Kit, including the Cleanse (hereinafter, the “Services”) thereon which are provided by The Juice Kit.
THE INFORMATION AND RECOMMENDATIONS OFFERED ON THE JUICE KIT SITE/SITES ARE FOR INFORMATIONAL PURPOSES ONLY. IT IS YOUR RESPONSIBILITY TO EDUCATE YOURSELF AS TO THE CONTENTS AND EFFECTS OF THE CLEANSE, OR ANY OTHER LIFESTYLE OR DIETARY INFORMATION PROVIDED. NEITHER THE SITE/SITES NOR THE SERVICES ARE INTENDED FOR USE BY ANYONE UNDER THE AGE OF 18. EACH TIME YOU USE THE SITE/SITES, YOU SIGNIFY YOUR ACCEPTANCE AND AGREEMENT OF THE THEN-CURRENT VERSION OF THESE TERMS & CONDITIONS, AND CERTIFY THAT YOU ARE ABOVE THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, YOU CERTIFY THAT YOU HAVE PARENT OR GUARDIAN PERMISSION TO USE THE SITE/SITES AND SERVICES, AND YOUR PARENT OR GUARDIAN AGREES TO BE BOUND BY ALL THE TERMS & CONDITIONS.
The Juice Kit’s Site/Sites, Information, Services and any form of communications with you are not intended and should not be considered medical or counselling advice for purposes of this agreement. The practice of medicine and counselling includes, without limitation, psychiatry, psychology, psychotherapy, or providing health care treatment, instructions, diagnosis, prognosis or advice. The Information and Services provided by The Juice Kit’s Site/Sites, and any form of communications with you are not intended to replace the advice or care of a medical health professional, and you should consult your doctor or health care provider before undertaking any lifestyle or dietary changes. All Information and Services provided by The Juice Kit are not intended to cure, prevent or diagnose any disease or medical condition. The Information and Services are not intended to recommend any course of treatment for you. The Juice Kit makes no assurances that the Information or Services provided will meet your medical needs. Please seek professional medical advice, as appropriate, regarding the evaluation of any specific information, advice, opinion or content. If you are pregnant, lactating, malnourished, frail, elderly, anaemic, under 18 years of age or suffering from any major or minor illnesses including, but not limited to, diabetes, low blood pressure, heart failure, kidney failure, liver failure, chronic degenerative disease, hypothyroidism, stomach ulcer, epilepsy, eating disorders, you should not partake in The Juice Kit's Cleansing Kit or Daily Juicing plans. Please seek professional medical advice or consult your doctor if you have any other concerns in relation to the use of The Juice Kit.
Your booking is not confirmed until we have received payment. An email order confirmation or an invoice/receipt of an order number does not represent a confirmation of a sell offer or the acceptance of an order on our part. Prior to the acceptance of any order, information verification may be required. We reserve the right to terminate our agreement with you if we are refused authority from your card issuer for payment or we reasonably believe that payment will be refused. All reasonable costs and expenses (including reasonable legal costs) that we may incur in obtaining payments due from you that have not been made in accordance with your agreement set out with us stated in these terms & conditions shall be compensated by you in full. We only accept payment by Paypal, debit or credit cards over The Juice Kit website. Cheques or cash on delivery are strictly not accepted. All transactions are processed in Singapore dollars. If any inaccuracies, errors or omissions are uncovered, The Juice Kit reserves the right to correct such discrepancies (even after submission of an order) and revoke any stated offer. Please note that we reserve the right to change prices, product availability, restrict order quantity on any item and/or refuse service to any customer without prior notice. Please refer to our ORDERING POLICY before placing your order, upon which you agree to adhere to all the terms & conditions stated in our Ordering Policy.
Your delivery will be made the evening before your scheduled start date from 5.00 to 9.00 pm on Monday to Friday and 3.00 - 8.00pm on Sunday straight to your door. Please note that you must use the same delivery address for each delivery during your cleanse. Delivery will be made to your NOMINATED DELIVERY ADDRESS as stated when you set up an account with us. You are responsible for making suitable arrangements for yourself or someone in the family/house/office to receive and sign for your delivery and giving us appropriate instructions. You also must have a working bell at your address and provide us with a contact number of the person collecting on your behalf. If deliveries have to be made to any office/work premises, you have to be responsible to ensure that the delivery point is acceptable to your employer or office building policy for personal deliveries. In the event you may be unable to accept delivery in person or we are not allowed to make personal deliveries at the delivery point, you must provide us with a back up contact person who will be available to receive and sign for your orders. Your juices cannot be left unattended and if we are unable to deliver to the address that you have given to us for any reasons, we will attempt to contact you to make alternative arrangements. The contact number that you have registered on your account will be our point of contact so it is your responsibility to ensure that you are available on this number. Please note that our delivery driver will only be available to wait for a maximum of 10 minutes for your arrival. After this time period, if no one can be reached at the nominated address provided under your account and you and/or the contact person cannot be reached for an immediate solution, we shall hold no responsibility for re-delivery or provide any refund for the product. Under such circumstances where we are unable to deliver to you under no fault of ours and we arrange an alternative delivery point and time with you, we reserve the right to charge you additional costs to be applied on a case by case basis for alternative arrangements. Please notify us in email or via phone of any changes to your delivery address at least 3 days prior to your start date. Please note that we are not obliged to accommodate late changes to your delivery address. In the event that we are not able to deliver to you, or in instances of late delivery, for unforeseen reasons beyond our control, for example vehicle breakdown, traffic congestion, supplier failure or adverse weather conditions, we cannot accept any liability for any inconvenience or losses this might cause.
Every order will incur a one-time delivery fee of $15 to be added to the total amount upon checkout with certain exceptions. If you have ordered our “Daily Juicing” range for less than 3 days worth of juices, a delivery charge of $15 will be added to your total amount. Self-Collection is presently unavailable. Our juices are produced on a Norwalk cold-press juice extractor, meaning that they will remain fresh for 3 days provided that they are being refrigerated as instructed. With a three-day cleanse, you will receive one delivery, with a five-day cleanse, you will receive two deliveries. This applies similarly to our “Daily Juicing” juice supplies. So if you have purchased less than or 3 days worth of juices, you will receive one delivery; if you have purchased more than 3 days worth of juices (subjected to a maximum order of 5 days Juice supplies), you will receive two deliveries.
No refunds will be offered upon ordering and confirming of your purchase. The Juice Kit must receive all cancellations within no less than three days prior to your scheduled start date through notification by phone (and confirmed in writing) or email during our normal working hours (9.30am-6.00pm). Credits that are valid for 6 months from date of issuance will be provided if you cancel your order within the deadline. Cancellations include any rescheduling of start dates and/or altering of Juice packages or the number of participants. Any cancellations made after the specified deadline will be charged the full price and no credits will be made. No refunds/credits will be made after a cleanse plan has started. If you hold any valid medical reasons and request for late cancellation, this may be considered at our discretion on a case-by-case basis, provided that we receive written proof of condition from your doctor.
Our juices are freshly made using The Norwalk Hydraulic Press Juice Extractor that preserves and maintains all of the vital nutrients, minerals, vitamins and enzymes in our drinks. No additives, preservatives, flavourings, colourings or sweeteners are added and our juices are 100% raw, unprocessed and unpasteurized and thus should be kept in a refrigerator immediately upon delivery and at all times thereafter. Proper storage according to our instructions can ensure that your juices remain fresh for exactly 3 days after delivery. Any juices that are not consumed within 3 days after delivery are expired and should be discarded immediately. All our juices are air-sealed in PET1 bottles with protective tamper-evident seals, which are then being refrigerated immediately until being packed in cooler bags for delivery. In the event that our products delivered have been damaged during transit, including damage to the tamper-evident seals, please contact us immediately for a replacement of the damaged product(s).
You are responsible for consulting your doctor or seeking professional medical advice before starting a cleanse with The Juice Kit if you have any health conditions or concerns. Any specific health or dietary requirements or objectives cannot be guaranteed. Please note that we may not be able to accommodate specific health or dietary requirements and may refer you to your doctor or advice you to seek professional medical advice. There is no substitute for a private consultation with a qualified nutritionist, naturopath or other health professional to discuss your individual requirements. Please contact us if you would like a recommendation for a suitable professional. While our Site/Sites and other information that we may send you provides general information on health and nutrition, this does not in any way constitute medical advice and is not tailored to your specific requirements. All of our juices are produced in a kitchen that contains nuts. You acknowledge that we cannot be held responsible for any reaction that you may have to nuts or any other ingredient in ordering from us. You need to contact us in writing and notify us if you do have a nut allergy. In no ways do we make any health claims about our products. You may contact us to discuss any specific health or dietary requirements. We may be able to accommodate your needs in whole or in part at our discretion on a case-by-case basis but no guarantee is being provided on our part. We shall not be held responsible in any way for failure to meet your requirements.
The Juice Kit’s supplements are sourced from reputable health product suppliers both locally and from abroad. YOU ACKNOWLEDGE THAT THE JUICE KIT CANNOT BE HELD RESPONSIBLE OR HAVE LIABILITY OF ANY KIND FOR ANY REACTION OR CONSEQUENCES YOU MAY ENCOUNTER IN PARTAKING OF THE SUPPLEMENTS PROVIDED BY THE JUICE KIT. IN NO WAY DOES THE JUICE KIT GUARANTEE THE SAFETY OF THESE SUPPLEMENTS AND NEITHER DO WE MAKE ANY HEALTH CLAIMS BASED UPON THESE SUPPLEMENTS. IF YOU HOLD ANY CONCERNS WITH REGARD TO THE SUPPLEMENTS PROVIDED, PLEASE SEEK PROFESSIONAL MEDICAL ADVICE OR CONSULT YOUR DOCTOR, AS APPROPRIATE, REGARDING THE SUITABILITY OF YOU AND/OR YOUR HEALTH CONDITION BEFORE PARTAKING OF THESE SUPPLEMENTS. ALL SUPPLEMENTS ARE CONSUMED SOLELY AT YOUR OWN RISK.
All ingredients are listed on the Site and labels of our product, but are subjected to change, additions, modifications and alterations. Ingredients might be removed, substituted or added under unforeseen circumstances in instances such as the unavailability of an ingredient or suppliers’ failure to deliver, in order to maintain our standard of quality and freshness. Any change, additions, modifications and alterations in the ingredients will be identified on the bottle of the relevant product. All of our products are prepared in a kitchen that handles nuts.
The Juice Kit makes no guarantee that our website services will meet your requirements and we cannot promise that the service will be fault free. Please report any fault that occurs with the service as soon as possible using the contact details on our website and we will aim to fix the fault as soon as we reasonably can. Access to the website may be occasionally restricted to allow for maintenance, repair or the introduction of new facilities or services. In such instances, we will restore the service as soon as we reasonably can. If our website is unavailable under such circumstances detailed above, our usual order and cancellation deadlines apply.
The Site/Sites and the Services offered on the Site/Sites are for informational and demonstrative purposes only. The Site/Sites is not offering advice, recommendations, or an offer, solicitation or recommendation of any particular therapy, action or activity as suitable for you or your needs. You should always consult your doctor or seek professional medical advice before beginning any new activity, therapy, product consumption or other course of action. THE JUICE KIT SHALL NOT HAVE ANY RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY INFORMATION YOU ENCOUNTER ON OR THROUGH THE SITE/SITES OR THE PRODUCTS AND SERVICES, AND ANY USE OR RELIANCE ON INFORMATION IS SOLELY AT YOUR OWN RISK.
The contents, functions, data and all information, products and services contained in or offered through this Site/Sites are provided on an ‘as is’ and ‘as available’ basis without representations or warranties of any kind. You expressly agree that your use of The Juice Kit’s Site/Sites is at your sole risk. THE JUICE KIT EXPRESSLY DISCLAIMS ALL SUCH REPRESENTATIONS, WARRANTIES AND CONDITIONS, EITHER EXPRESS OR IMPLIED, AS TO ANY MATTERS WHATSOEVER RELATING TO OR REFERENCED BY THE SITE/SITES, INCLUDING WITHOUT LIMITATON, WARRANTIES OF TITLE, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, MERCHANTABILITY OR NONINFRINGEMENT, ANY IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. THE JUICE KIT DOES NOT WARRANT THIS SITE/SITES OR ITS CONTENTS WILL BE ACCURATE, COMPLETE, TIMELY, UNINTERRUPTED, SECURE OR ERROR FREE, OR THAT DEFECTS WILL BE CORRECTED. ALL INFORMATION AND CONTENT ON THE SITE/SITES IS SUBJECT TO CHANGE WITHOUT NOTICE.
YOUR USE OF THE JUICE KIT’S SITE/SITES AND THE PRODUCTS AND SERVICES ARE AT YOUR OWN RISK. IN NO EVENT SHALL THE JUICE KIT OR ANY OF ITS INDEPENDENT CONTRACTORS, SERVICE PROVIDERS, CONSULTANTS, OR ANY OF THEIR RESPECTIVE OWNER(S), DIRECTORS, EMPLOYEES, OFFICERS, SUCCESSORS, DISTRIBUTORS, AFFILIATES, SUBSIDIARIES, AGENTS AND THIRD PARTIES BE LIABLE TO YOU OR ANY OTHER USER/PERSON FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND WHETHER IN AN ACTION BASED UPON WAARANTY, IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY RELATED TO OR CONNECTED WITH ANY USE OF THE SITE/SITES, THE SERVICES, THESE SITE TERMS, THE TERMINATION OF THESE SITE TERMS, THE CONTENT OR THE MATERIALS CONTAINED IN OR ACCESSED THROUGH THE SITE, OR YOUR USE OF ANY PRODUCT, THERAPY OR PROGRAM (INCLUDING THE CLEANSE) AS A RESULT OF YOUR USE OF THE SITE/SITES OR THE SERVICES, INCLUDING WITHOUT LIMITATION LOSS OF DATA, BUSINESS, MARKETS, SAVINGS, INCOME, PROFITS, USE, PRODUCTION, REPUTATION OR GOODWILL, ANTICIPATED OR OTHERWISE (INCLUDING WITHOUT LIMITATION BY REASON OF ANY EXPENDITURES, INVESTMENTS, OR COMMITMENTS MADE IN ANTICIPATION OF THE CONTINUANCE OR PERFORMANCE OF THESE SITE/SITES TERMS), ECONOMIC LOSS, UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY OR ANY OTHER THEORY OF LAW OR EQUITY). WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, IN NO EVENT WILL THE JUICE KIT EVER BE LIABLE TO YOU OR ANY OTHER PERSON FOR ANY DAMAGES, LOSS OR INJURY CAUSED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OR OPINION OBTAINED FROM THE SITE/SITES, OR THAT RESULT FROM MISTAKES, OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR E-MAIL, ERRORS, DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD, COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO THE JUICE KIT’S RECORDS, PROGRAMS OR SERVICES.
You hereby acknowledge that the preceding paragraph shall apply to all products, services, and content available through The Juice Kit’s Site/Sites. These Site/Sites Terms and your use of the Site/Sites and Services shall be governed by and construed in accordance with the laws of the Republic of Singapore applicable to agreements made and to be entirely performed within the Republic of Singapore (even if your use is outside of the Republic of Singapore), without resort to its conflict of law provisions. You agree that with respect to any disputes or claims not subject to arbitration (as set forth below), any action at law or in equity arising out of or relating to the Site/Sites or these Site/Sites Terms shall be filed only in the provincial and federal courts located in the Republic of Singapore and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts. If any provision of these Site/Sites Terms shall be deemed unlawful, void or for any reason unenforceable, then that provision will be deemed severable from the remaining Site/Sites Terms and will not affect the validity and enforceability of any remaining provisions. No third party has any right under the Contracts (Rights of Third Parties) Act (Chapter 53B) to enforce any of these Terms.
The Juice Kit may provide links to Web pages and content of third parties as a service to those interested in such links and content. Any of such links and content that The Juice Kit may post is collectively referred to as “Third Party Content”. We do not monitor or have any control over and is not liable for any Third Party Content or Third Party Web sites. Neither does The Juice Kit endorse or adopt any Third Party Content nor Third Party Web sites and can make no guarantee as to its legality, accuracy, completeness, or appropriate nature of any content, advertising, products or other materials on or available from any Third Party Content and/or Third Party Web sites. The Juice Kit does not represent or warrant the accuracy of any information contained therein and undertakes no responsibility or liability to update or review any Third Party Content or Third Party Web sites. All Third Party Content, Third Party Websites and Third Party Links are used at users own risk.
THE JUICE KIT SHALL HAVE NO RESPONSIBILITY OR LIABILITY OF ANY KIND FOR ANY THIRD PARTY CONTENT YOU ENCOUNTER ON OR THROUGH THE SITE, AND ANY USE OR RELIANCE ON THIRD PARTY CONTENT IS SOLELY AT YOUR OWN RISK. You acknowledge and agree that The Juice Kit shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of any of the Third Party Content, goods or services available on or through the Third Party Linked Web Sites.
The Juice Kit Site/Sites contain and provide links or information regarding to certain services, products and application provided or offered by Third Parties, including featured service providers and service partners (collectively the “Third-Party Services”). The Juice Kit is merely an information provider and is not a referral service, and it does not recommend or endorse any such Third-Party Services or monitor or have any control over such Third-Party Services. The Juice Kit thus makes no guarantee, representation or warranty of any kind as to the competency, quality, value, reliability, responsiveness, accuracy or completeness of any such Third-Party Services or the results obtained there from. The Juice Kit also assumes no responsibility or liability for any Third-Party Services or for the actions or failure to act of those providing such Third-Party Services. Your participation, correspondence or business dealings with any Third Party found on or through our Site/Sites and Services, regarding payment and delivery of specific goods and services, and any other terms, conditions, representations or warranties associated with such dealings, are solely between you and such third party. You assume full responsibility for your use of any such Third-Party Services, and you agree that The Juice Kit should not be responsible or liable for any loss, damage or other matters of any sort incurred as the result of such dealings.
Advertisements and promotions from third parties may be run on The Juice Kit Site/Sites. Any business dealings or correspondence with, or participation in promotions of, advertisers other than The Juice Kit, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. The Juice Kit is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-The Juice Kit advertisers on the Site/Sites.
All designs, text, graphics, images and their selection and arrangement on this Site/Sites are the copyright of The Juice Kit. Permission is granted to users to electronically copy or print portions of this site for their own personal, non-commercial use. Any other use of materials on this site other than stated above including reproducing, modifying, distribution or usage of any of the materials or content on our Site/Sites without The Juice Kit’s prior written consent is strictly prohibited. If any part of this website is used without our permission, we will assert our intellectual property rights.
The trademarks, names, logos, symbols, slogans, product and service marks (collectively “trademarks”) displayed on this Site/Sites are exclusive property of The Juice Kit or their respective owners. Nothing contained on this Site/Sites should be construed as granting any license or right to use any trademark without the prior written permission of The Juice Kit and/or their respective owners that may own the applicable trademark.
The Juice Kit aims to protect the privacy of our customers by keeping their personal information confidential while at the same time providing a personalised service. However, in the provision of your personal information and details, you agree that The Juice Kit may use them for one or more of the following purposes: administration of the Site necessary for us to operate our service for you, enabling customer services to allow us to resolve any queries you may have about using the Site/Sites and for us to notify you about your booking, or direct marketing in which you agree that The Juice Kit may send you electronic mail or ay other forms of communication about new products, services and promotions or for other such purposes we deem appropriate. We do not pass on your personal confidential information to any third parties. You have the right not to receive marketing information if you do not want to by contacting us any time to have your details removed for the purpose of direct marketing. Emails sent by The Juice Kit relating to your orders and bookings are not optional and are intended to ensure you are fully informed about your upcoming bookings. The Juice Kit may contain links to other sites that are out of our control. Please review these sites’ separated policies regarding privacy for your convenience.
All sensitive and personal information entered through our website including registration, login and all checkout information is captured securely over a 128bit SSL. This means that information that you type into our site will be encrypted to prevent eavesdroppers from intercepting your information. Cookies are used on a permanent basis to keep track of your progress through the booking process and to remember you when you return to our site. Cookies cannot harm your computer and we do not store any personal identifiable information in them (such as credit card details). Other industry-standard efforts such as firewalls and Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant server are used to safeguard your personal information and credit card information. You can revoke any given consents at all times. You have the right to obtain information about your stored data and right to correction, blocking and deletion of data.
In connection with your use of The Juice Kit’s Site/Sites and/or our Services, you are in acknowledgement and agreement that you will not:
1. copy, reverse engineer, reverse assemble, otherwise attempt to discover the source code, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer or sell any information, software, products or services obtained through the Site/Sites or the Services;
2. access the Site/Sites or Services by any means other than through the standard industry-accepted or The Juice Kit-provided interfaces;
3. transmit any message, information, data, text, software or image, or other content that is unlawful, harmful, threatening, abusive, harassing, tortuous, defamatory, vulgar, obscene, libellous, or otherwise objectionable which may invade another’s right of privacy or publicity;
4. impersonate any person or entity, including without limitation, an The Juice Kit official, forum leader, chat room monitor, guide or host, or falsely state or otherwise misrepresent your affiliation with such a person or entity;
5. post or transmit any material that contains a virus or corrupted data;
6. delete any author attributions, legal notices or proprietary designations or labels that you upload to any communication feature;
7. use of any Site/Sites or Service’s communications features in a manner that adversely affects the availability of its resources to other users (e.g., excessive shouting, use of all caps, or flooding continuous postings of repetitive text);
8. post or transmit any unsolicited advertising, promotional materials, “junk mail”, “spam,” “chain letters,” “pyramid schemes” or any other form of solicitation or any non-resume information such as opinions or notices, commercial or otherwise;
9. violate any applicable national or international law;
10. upload or transmit any material that infringes any patent, trademark, trade secret, copyright or other proprietary rights of any party;
11. delete or revise any material posted by any other person or entity;
12. manipulate or otherwise display the Site/Sites and/or the Services by using framing or similar navigational technology;
13. register, subscribe, attempt to register, attempt to subscribe, unsubscribe, or attempt to unsubscribe, any party for any The Juice Kit’s product or Service if you are not expressly authorized by such party to do so; or
14. use the Site/Sites and/or the Services for any purpose that is unlawful or prohibited by these terms and conditions. You may not use the Site or the Services in any manner that could damage, disable, overburden or impair The Juice Kit’s servers or networks, or interfere with any other user’s use and enjoyment of the Site/Sites and/or the Services. Furthermore, you may not attempt to gain unauthorized access to any of the Site/Sites, Services, accounts, computer systems or networks connected to The Juice Kit through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Site/Sites or the Services.
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